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UNITED HOME LLC TERMS OF SERVICE

 

 

Effective Date: March 31st 2024

Welcome to United Home LLC (“Company,” “we,” “our,” or “us”). By accessing or using our website, services, or communication channels, you agree to the following Terms of Service.

1. SERVICES

United Home LLC provides home services including, but not limited to:

  • Chimney services

  • Air duct cleaning

  • Gutter cleaning

  • Power washing

  • Roof and exterior cleaning

All services are subject to availability and may vary by location.

2. USE OF WEBSITE

By using our website, you agree:

  • To provide accurate and truthful information

  • Not to misuse, disrupt, or interfere with the website

  • Not to attempt unauthorized access to systems or data

3. ESTIMATES & PAYMENTS

  • Quotes provided are estimates and may change based on actual service conditions

  • Payment is due upon completion of services unless otherwise agreed

  • We reserve the right to refuse or cancel service at our discretion

4. APPOINTMENTS & CANCELLATIONS

  • Customers agree to provide accurate scheduling information

  • Cancellations or rescheduling should be made with reasonable notice

  • Missed appointments may be subject to fees

5. SMS / TEXT MESSAGE COMMUNICATION (A2P COMPLIANCE)

By providing your phone number, you consent to receive text messages from United Home LLC related to:

  • Appointment confirmations

  • Service reminders

  • Updates regarding your service

  • Customer support communications

Message Frequency

Message frequency may vary depending on your interaction with our services.

Message & Data Rates

Message and data rates may apply depending on your mobile carrier.

Opt-Out

You may opt out of receiving SMS messages at any time by replying:
STOP

After opting out, you will no longer receive SMS communications unless you opt back in.

Help

For assistance, reply:
HELP
or contact us at: UnitedHomeCarolina@gmail.com

Consent

Your consent to receive text messages is not a condition of purchase.

We do not send:

  • Spam messages

  • Unsolicited marketing without consent

6. PRIVACY

Your use of our services is also governed by our Privacy Policy. We do not sell or share personal information for third-party marketing.

7. LIMITATION OF LIABILITY

United Home LLC shall not be liable for:

  • Indirect or incidental damages

  • Delays caused by weather, access issues, or third parties

  • Pre-existing conditions or damages

8. WARRANTIES

Services are provided “as is” and “as available.”
We make no guarantees beyond those explicitly stated.

9. INDEMNIFICATION

You agree to indemnify and hold United Home LLC harmless from any claims arising from:

  • Misuse of services

  • Violation of these Terms

10. GOVERNING LAW

These Terms shall be governed by the laws of the State of North Carolina.
Any disputes shall be resolved in courts.

11. CHANGES TO TERMS

We reserve the right to update these Terms at any time. Continued use of our website or services constitutes acceptance of any changes.

12. CONTACT INFORMATION

United Home LLC
704-909-0019

UnitedHomeCarolina@gmail.com

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